Order Processing and Verification

At Brightyx, we are dedicated to providing exceptional shipping services to our customers within the United States. As part of our commitment to customer satisfaction, we offer premium delivery for all orders delivered within the contiguous United States.

Payment and Shipping

You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that have been shipped, along with the applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email.

Delivery Time

The delivery time includes both processing time and shipping time. Please note that the delivery time does not account for any customs delays, weekends, holidays, or unforeseen circumstances. Processing time begins after your payment is confirmed and typically takes 1-2 business days. We usually ship orders from Monday to Friday, excluding weekends and holidays.

Shipping Methods:

To ensure efficient and reliable delivery, we employ reputable shipping carriers such as UPS, FedEx, and USPS. The selection of the shipping method is tailored to the contents of your order and the designated delivery address.

Order Tracking:

Customers can easily monitor the status of their orders with our order logistics tracking number. If you need any assistance, our customer service team is ready to support you.

Shipping Fees

We offer free shipping on orders over $69.For orders below $69, a shipping fee of $6 applies.

Contact Us

If you have any additional questions or specific requirements, please feel free to reach out to us. We are here to assist you.

Company Name：HONG KONG YISEN INTERNATIONAL TRADE SERVICE CO., LIMITED
Company Address：FLAT/RM 1406V 14/F THE BELGIAN BANK BUILDING NOS.721-725 NATHAN ROAD MANGKOK KL
Email: info@brightyx.com